Frequently Asked Questions
Product
Learn how we source, vet, and share details about every item on our menu.
We curate a rotating menu of premium, lab-tested cannabis from trusted growers and brands. Every product is handpicked for flavor, potency, and consistency so you always know what you’re getting.
Yes! All products on Sugargrass include verified certificates of analysis that check for potency, terpene profiles, and contaminants. We only list items that meet our quality standards.
Absolutely. Each product page lists strain genetics, effects, recommended use cases, and customer notes. You can also filter for specific terpene profiles or THCa ranges when browsing.
Shipping
Get the scoop on delivery windows, tracking updates, and what happens if plans change.
We deliver nationwide within the US to all 50 states, excluding Puerto Rico.
Most orders placed with standard shipping before 7 PM arrive within a few days.
Payments
Understand how we handle transactions securely and how to redeem offers.
We accept all major credit cards and debit cards. Cash payments aren’t available for delivery orders at this time.
All payments route through Level 1 PCI-compliant processors with end-to-end encryption. Sugargrass never stores full card numbers on our servers.
Yes! Apply promo codes in the checkout summary before completing payment.